UMUSIC HOTEL MADRID HONORED WITH BRITISH AIRWAYS HOLIDAYS CUSTOMER EXCELLENCE AWARD

At UMusic Hotel Madrid, every stay feels like discovering a new song. And now, British Airways Holidays has given us a standing ovation, awarding us a 2024 Customer Excellence Award in recognition of our commitment to unforgettable guest experiences. With an outstanding overall score of 4.8/5, this honor reflects the harmony of service, hospitality, and entertainment that makes each visit to our hotel a one-of-a-kind performance.

This award is based on authentic, unbiased guest reviews gathered by British Airways Holidays in partnership with Feefo, the world’s largest verified buyers review platform. In 2024, British Airways Holidays collected over 72,000 independent reviews, evaluating hotels on location, service, cleanliness, and sleep quality. Only 893 hotels worldwide earned this distinction, placing UMusic Hotel Madrid among an exclusive group of top-rated destinations.

"We are delighted to recognize and celebrate outstanding hotels that share our commitment to creating unforgettable experiences for our guests," said Andrew Flintham, Managing Director at British Airways Holidays. "This Customer Excellence Award showcases high-quality hotels that we are proud to work with and helps our customers make the right choice for their travels."

From the moment guests step through our doors, they become part of the culture that makes each location buzz. This award is a testament to the passion, energy, and creativity that define UMusic Hotel Madrid. Here, every guest experience is a front-row seat to something extraordinary.

For more information about UMusic Hotel Madrid, visit:

https://www.umusic-hotels.com/umusic-hotel-madrid

UMUSIC HOTEL MADRID - PRESS & COMMUNICATIONS

The Apartment Strategic Communication

Álvaro Pérez

alvaro@theapartment.es